MTN thinks I am a **** and a *****

See my email below when, When try phone Tamara Naidoo it is I just get cutt off

Tamara The poor service that i have received from MTN seems to be par for the Course in SA.

I continuously communicated with Johan with regards to my up grade see emails below. MTN sent me a message that Kim has taken over my call.

Kim did not respond to me at all.

When I contacted the upgrade department, I was informed that both my mobiles had been up graded to 34A 5G phone.

This is a lie, (Please send, DSV proof delivery of receipt for both phones) Now I must beg, plead, and explained to all MTN and sundry of what is going on. I feel like MTN has painted me as a ***** and a ****. This is unprofessional conduct of MTN I would Like "Johan Janse Van Nieuwenhuizen, MTN South Africa" <***>; to contact me as soon as possible as I do not Trust MTN management to do the right thing. Y’ello, Please note that this e-mail address is no longer monitored. Kindly refer to *** if you require any assistance. You may call *** https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.mtn.co.za%2F&data=05%7C01%7CJohan.JanseVanNieuwenhuizen%40mtn.com%7C9abcc3889e5d401b7f2d08db6d80cfdc%7Cc9b9cb***db4a267fa84df2f4ceb%7C0%7C0%7C***%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=PME87QoXrJOuOzWFHo4mb9na5a4eW5JHBh4hRtUPaOQ%3D&reserved=0 Warm regards,

Kim Basson

Supervisor - Telesales *** | www.mtn.co.za From: "Gregory PriceIndustry" <***> To: "kim basson" <***> Sent: Tuesday, 27 June, 2023 10:43:21 Subject: Fwd: Read: MTN application ID copy Please advise if *** is ready to upgrade

From: "Gregory PriceIndustry" <***> To: "Johan Janse Van Nieuwenhuizen, MTN South Africa" <***> Sent: Monday, 26 June, 2023 12:17:03 Subject: Fwd: Read: MTN application ID copy Hi Sir Please advise if *** is ready to upgrade From: "Gregory PriceIndustry" <***> To: "Johan Janse Van Nieuwenhuizen, MTN South Africa" <***> Sent: Thursday, 15 June, 2023 12:20:34 Subject: Fwd: Read: MTN application ID copy Hi Johan Hope this mail find you Info DSV delivered 2 packages today I only received 1 package the Samsung A34 5G I returned the Samsung S23 The reason for me informing you,is that I trust that you will ensure that the correct upgrade will be allocated to my account. because you created a sense of honesty and trustworthness in conversation. I will contact you for the next upgrade - thank you Johan But please note that MTN call centre canseling of the Upgrade i did with you, and not informing me, has caused me to loose my trust in MTN's and the online upgrade system and the call centre that handled my upgrade

Gregory Alan Price ***

From: "Gregory PriceIndustry" <***> To: "Johan Janse Van Nieuwenhuizen, MTN South Africa" <***> Sent: Wednesday, 14 June, 2023 14:37:45 Subject: Re: Read: MTN application ID copy Hi Sir I have 2 packages arriving from MTN tomorrow DSV just contacted me From: "Johan Janse Van Nieuwenhuizen, MTN South Africa" <***> To: "Gregory PriceIndustry" <***> Sent: Monday, 12 June, 2023 13:45:37 Subject: Read: MTN application ID copy Your message

To: Johan Janse Van Nieuwenhuizen [ MTN South Africa ] Subject: Re: MTN application ID copy Sent: Monday, June 12, 2023 1:44:33 PM (UTC+02:00) Harare, Pretoria

was read on Monday, June 12, 2023 1:45:27 PM (UTC+02:00) Harare, Pretoria.