MTN *******
See complaint https://www.hellopeter.com/mtn/reviews/unauthorized-debit-order-on-a-cancelled-and-ported-number- **********
MTN is still taking money from me. Currently to the tune of R5000
I have ported and cancelled the account and your consultants explained everything is in order.
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Replies (2)
MTN South Africa's replyOfficial
19 Mar 2019, 10:16Good day Shaun
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation the account was terminated in February 2019. An amount of R3434.44 due back to you has been sent to our banking for processing.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation the account was terminated in February 2019. An amount of R3434.44 due back to you has been sent to our banking for processing.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply19 Mar 2019, 10:16
Official
Good day Shaun
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation the account was terminated in February 2019. An amount of R3434.44 due back to you has been sent to our banking for processing.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation the account was terminated in February 2019. An amount of R3434.44 due back to you has been sent to our banking for processing.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's replyOfficial
22 Mar 2019, 13:55Good day Shaun
Please note our banking has processed the refund, you can check with your bank for the transaction.
Warm regards,Mazwi ZumaComplaints Analyst
Please note our banking has processed the refund, you can check with your bank for the transaction.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply22 Mar 2019, 13:55
Official
Good day Shaun
Please note our banking has processed the refund, you can check with your bank for the transaction.
Warm regards,Mazwi ZumaComplaints Analyst
Please note our banking has processed the refund, you can check with your bank for the transaction.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,