TP
Tony P
1 reviews | Active since Nov 2018
15 Nov 2018, 08:27
MTN *******
MTN I have a pay as u go data sim. So for varios reasons hadn used it for 4 months. I load a Gb data and no data. At MTN btanch I am informed after 3 months non use the give thw number to someone else. My money is gone. Lesson learned and good riddance MTN forever
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
15 Nov 2018, 12:18Good Day Tony
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide us with the number in question so we may check for you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide us with the number in question so we may check for you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply15 Nov 2018, 12:18
Official
Good Day Tony
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide us with the number in question so we may check for you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide us with the number in question so we may check for you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
TP
Tony P's updateReviewer Update
15 Nov 2018, 16:13*** no on question
TP
Tony P's update15 Nov 2018, 16:13
Reviewer Update
*** no on question
MTN South Africa's replyOfficial
19 Nov 2018, 08:49Good Day Tony
Kindly note that the last bundle loaded on this number was on 27 April 2018 and it was used up before the number was disconnected, there was no balance remaining upon deactivation.
The number was disconnected as it was not in use.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Kindly note that the last bundle loaded on this number was on 27 April 2018 and it was used up before the number was disconnected, there was no balance remaining upon deactivation.
The number was disconnected as it was not in use.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply19 Nov 2018, 08:49
Official
Good Day Tony
Kindly note that the last bundle loaded on this number was on 27 April 2018 and it was used up before the number was disconnected, there was no balance remaining upon deactivation.
The number was disconnected as it was not in use.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Kindly note that the last bundle loaded on this number was on 27 April 2018 and it was used up before the number was disconnected, there was no balance remaining upon deactivation.
The number was disconnected as it was not in use.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,