MTN *******
Subscribing me to premium soccer at 2 rand per day without my permission. This is *******!!!!
Thank you for taking time to raise your concerns with MTN.
We sincerely apologize for any inconvenience that you may have experienced. we understand the frustration.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP’s (Wireless Application Service Providers), and acts as an “enabler” to the WASP’s by making the network platform available and providing a payment gateway. In addition MTN requires that such WASP’s be members of WASPA in an effort to bring about a self-regulatory measure. MTN does not have relationships with the content providers, they however have direct relationships with the WASP who aggregates such content on their behalf.
To deactivate the service please dial *136*5# dial, option 4 and follow prompts.
For any dispute regarding Wasp content subscription/ deductions, please lodge a complaint directly with Waspa either via www.waspa.org.za or on ***.
Warm regards,
Eunice
Complaints analyst.
Best regards,
Thank you for taking time to raise your concerns with MTN.
We sincerely apologize for any inconvenience that you may have experienced. we understand the frustration.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP’s (Wireless Application Service Providers), and acts as an “enabler” to the WASP’s by making the network platform available and providing a payment gateway. In addition MTN requires that such WASP’s be members of WASPA in an effort to bring about a self-regulatory measure. MTN does not have relationships with the content providers, they however have direct relationships with the WASP who aggregates such content on their behalf.
To deactivate the service please dial *136*5# dial, option 4 and follow prompts.
For any dispute regarding Wasp content subscription/ deductions, please lodge a complaint directly with Waspa either via www.waspa.org.za or on ***.
Warm regards,
Eunice
Complaints analyst.
Best regards,