1 reviews | Active since Jun 2016
Mtn *******
<p>I have a mobile contract with MTN. I transfered some airtime from my phone to my kids and my Phone and they billed me for the Airtime.</p> <p> </p> <p>my point is that I pay a subscription for my airtime so I am entitled to do as I please with my airtime , now they are billing me additional for airtime that I am</p> <p>have already paid .</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the inclusive airtime value cannot be used for Me2U transfer charges and all other Value Added Services. These charges shall be billed over and above the price plan subscription cost.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the inclusive airtime value cannot be used for Me2U transfer charges and all other Value Added Services. These charges shall be billed over and above the price plan subscription cost.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,