MTN there is appears to be no sense of urgency in fixing zero network coverage

@MTN

RE: Network Coverage Query - http://MTN.co.za [# ********** 2]

18 Dec I was promised that the matter will be escalated to an engineer.

When I called the morning of 19 Dec, I was advised that no record of my request on System.

19 Dec New ref ********** provided.

20 Dec. after 1 week of not having access to MTN network.... #voiceofcustomer is not taken seriously @MTN