1 reviews | Active since Apr 2017

22 Apr 2017, 11:50

**** MTN & THEIR UNCAPPED BUNDLE!!!

<p>I bought a R40 MTN Uncapped data bundle, only to be sent an sms stating that I have reached my 150MB fair usage on the uncapped bundle. What ****ery is this this?!</p> <p>I've had enough of MTN and their continuous antics. First it was their double-your-data promotion that proved to be nothing more but a **** and NOW THIS!!!! </p> <p>MTN needs to get their act together. This is ************ marketing and quite frankly distasteful. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Apr 2017, 22:48
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data bundle gives 150mb and there after it gets throttled but not disconnected. The connection speed gets slow depending on the coverage in your area.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Complaints Management Team
Itumeleng

Best regards,