1 reviews | Active since Jul 2011
MTN theft
Gooday
So in 2013... i took a contract with MTN... for R299 (300MB and LTE 24 Months) ..... then i ended having to forcefully pay R489 and i got fedup decided not to pay it because they refuse to help me solve this... in-spite of countless emails and calls and going to store i found no help. So they blacklisted me... decided to pay the rest of the money anyway because i needed my name cleared
But the case doesn't rot ... after going through my emails today i actually realized i cannot let this go, going to try and contact them one more time... if i get no results i will take them to court for unfairly over charging and blacklisting me
Regards,
Good day Lungile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent through to our legal department for them to contact you. Should you wish to contact us, you may dial 135 from an MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Lungile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent through to our legal department for them to contact you. Should you wish to contact us, you may dial 135 from an MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,