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Goret I
1 reviews | Active since May 2017
25 May 2017, 13:43
MTN THEFT
<p>Trying for 6 months to get a refund out of MTN with no success for amount incorrectly debited.</p> <p> </p> <p>Time to change service provider!</p>
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MTN South Africa's replyOfficial
25 May 2017, 22:47Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Billing department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply25 May 2017, 22:47
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Billing department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,