1 reviews | Active since Jul 2016
MTN-The worst you can get!
<p>I have bought 3G of data in the last 3 weeks!</p> <p>I use WIFI for at least 9 hours a day. No one can tell me where my Data gets used up. The rude call centre ladies either hang up on yu or tell your they can't access any info n their system-ABSOLUTE LIES!</p> <p>I've been with MTN ever for as long as i've owned a cellphone, terrible how they treat loyal customers. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that when you are connecting to the Wi-Fi there should not be any cost incurred, but please ensure that the cellular connection is switched off on your device when using the Wi-Fi, else your device may just connect via the cellular network instead of the Wi-Fi which will incur charges.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that when you are connecting to the Wi-Fi there should not be any cost incurred, but please ensure that the cellular connection is switched off on your device when using the Wi-Fi, else your device may just connect via the cellular network instead of the Wi-Fi which will incur charges.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Nompumelelo
REQ: **********