MTN, the worst service provider ever
<p>I have been a client of mtn for 20 years now and am utterly disgusted in the service I have been receiving lately. My contract is normally R1000 a month max. Last month, just a day after my father past away, MTN debitted my bank account with R3000. When asked for a print out of how on earth this account is soooo high, I was sent a maik with websites visit. First and foremost...I refuse to pay for something I did not use. The printout shows how someone was on ebay. I dont even know what ebay is, and have no use for it. I am going to the police station and I am going declare that this was not me and I will not be held liable for something that I dont do. Its dissappointing how a person are treated after 20 years of unconditional service. I have requested cancellation forms...will rather pay the termination fee then stick to company whom ive been loyal to and who doesnt give a **** about their customers. You must go learm about customer service at Vodacom SP.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly write back to us with your MTN account or contact details for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly write back to us with your MTN account or contact details for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
