MTN THE WORST ******** AND **********

I signed up for a data contract being told I could keep my old number. My sim contract arrived with a new number. After 8hours on the phone with MTN and being passed from person to person, it was determined that it is not possible to keep your old number (false selling - as specifically told I could otherwise I would never have ‘upgraded’ to a contract). I have been trying to cancel my contract since - another 13 calls and about another 9 hours on the phone to MTN. No one can help me. HOW CAN WE CANCEL THIS IS NOT LEGAL!!!!! And let’s not forget the R550 cancellation fee which they then want to charge.

BUT THEN IT GETS BETTER!!!!!!! Today the money came off for the contract (as they have not cancelled) BUT instead of being charged R149 per my MTN Choice 20GB contract, I was charged R230!!!!! I am trying to follow this up but I can guarantee they will say it’s for out of bundle billing or some lie. But they are the ones busted now - I have never put the sim into a phone, so how the f*ck am I being charged above and beyond the signed and agreed contract!!!!

ABSOLUTE ******** AND **********. You should be ashamed, and I cannot wait to see this all come crashing down on you.