RC
RANDINO C
1 reviews | Active since Nov 2015
21 Feb 2017, 16:07
MTN THE WORST MOBILE NETWORK
<p>I would just like to thank MTN for *****ing my airtime again! ive called 173 and i was told that i have been subscribed to a company called Smart Call, i havent heard of this Company before.<br />i would like it if you could reinburse me with the amount that was taken out. thanks</p>
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MTN South Africa's replyOfficial
22 Feb 2017, 13:20Thank you for your post.
We apologize for any inconvenience incurred.
Please see the system proof that you have used the content service provider services.
Results for: ***
DATE & TIME WASP_ID WASP PARTNER DISPLAY NAME AMOUNT CONTENT
2017-02-21 10:02:47 AM *** SmartCall_EBB_01 SmartCall_EBB_01 700 Get Shopping Cart
Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account or prepaid for any content charges.
Content charges are when you download information from your Internet commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
The request has been sent to the content service providers to re move your cell number from the data base.#***
If your require the refund back for the airtime lost you need to contact the content service provider Smart call for assistance with this. The contact number ***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply22 Feb 2017, 13:20
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Please see the system proof that you have used the content service provider services.
Results for: ***
DATE & TIME WASP_ID WASP PARTNER DISPLAY NAME AMOUNT CONTENT
2017-02-21 10:02:47 AM *** SmartCall_EBB_01 SmartCall_EBB_01 700 Get Shopping Cart
Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account or prepaid for any content charges.
Content charges are when you download information from your Internet commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
The request has been sent to the content service providers to re move your cell number from the data base.#***
If your require the refund back for the airtime lost you need to contact the content service provider Smart call for assistance with this. The contact number ***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,