1 reviews | Active since Nov 2023
MTN the worst mobile company
MTN is hands down the worst mobile company on earth. How they exist is beyond comprehension. The MTN champions (someone should explain that in order to be called a champion you have to live up to that description) have very little knowledge and or interest. You lodge a query(over 100 and counting) MTN proclaims thar you will be contacted in 24 hours. Well 2 years and not one phonecall. Yet 3 weeks after lodging the query you are informed that it has been resolved and when you check nothing has been done. They *****ulently try at 23:59 on a Saturday evening to pass an unauthorised debit order, and this after they admit 3 times in 3 different apology letters that you don't owe them any money and that in fact they owe you money. Deposits disappear and when you query as to what happened to the deposit they inform you that you apperantly lose it. Absolute *****. They continue to send threatening letters. The Group CEO Ralph Mupita and CEO Charles Molapisi, as well as the management hide at all cost from their clients because they know what an absolute *********** mess MTN is in. Let's now even refer to signal strength. Often in both Johannesburg and Pretoria HSDPA is the best you get. Forget 5G or 4G, it's a figment of their imagination. When you report this all they offer is that you must be to far or to close to one of their towers.
