MTN - The Worst Connection
<p>I have never come across a more incompontent company than MTN. We did an upgrade 3 months ago , and due to the model of the phone, we needed to get a Nano SIM card. The lady who assisted us said that it would take 24 hours , 3 months down the line , and what do you know , still not working, been to the stores a good few times each, all have this same useless response that they will sort it out. I'm the meantime, the old sim was working in the older phone, so much for a damn upgrade, and last week even this stopped working, cannot receive or make calls, each time we try to make a call we hear the annoying message saying the line has been suspended!!! All we getting is stupid apologies which does t help in any way, but no solution.</p> <p> </p> <p>I wish I had cancelled the contract and taken a new one with another service provider, I'm sure I would have been able to use the new phone !!</p> <p> </p> <p>What a waste really. I'll let you complete this sentence ...</p> <p> </p> <p>MTN is .........</p> <p> </p> <p>Riaz</p>
Good Day,
Thank you for your post. Please note that we tried to call you on the number you have provided on this post to no avail.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, please send your ID number and contact mobile number you have with MTN. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good Day,
Thank you for your post. Please note that we tried to call you on the number you have provided on this post to no avail.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, please send your ID number and contact mobile number you have with MTN. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
