LL
Leon L
1 reviews | Active since Jul 2013
06 May 2015, 13:27
Mtn the worst, but nobody cares anyway!
Mtn you are the worst, and the best is you do not even care, have a look at youre Facebook page, it is FULL and I mean FULL of complaints, nobody attends to it, nobody cares. Phone the 808 line, nobody answers, hold on for 30 minutes wont help either. Nobody worries, you just carry on, the people WILL get fed up with you and walk away. <br> It really is shocking. <br> <br> I upgraded more than 24 hours ago, still waiting for something or someone to finish the upgrade.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
18 May 2015, 15:15Hello Bloemguy,
Thank you for posting.
Please accept our apologies for any inconvenience caused as a result of this and for the delay in response.
We do apologize for the breakdown in service experienced, rest assured it was not our intention to dissatisfy you in any way.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
Thank you for posting.
Please accept our apologies for any inconvenience caused as a result of this and for the delay in response.
We do apologize for the breakdown in service experienced, rest assured it was not our intention to dissatisfy you in any way.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
MTN South Africa's reply18 May 2015, 15:15
Official
Hello Bloemguy,
Thank you for posting.
Please accept our apologies for any inconvenience caused as a result of this and for the delay in response.
We do apologize for the breakdown in service experienced, rest assured it was not our intention to dissatisfy you in any way.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
Thank you for posting.
Please accept our apologies for any inconvenience caused as a result of this and for the delay in response.
We do apologize for the breakdown in service experienced, rest assured it was not our intention to dissatisfy you in any way.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
