MTN the Useless service provider

<p>My MTN account was handed over to VVM debt collectors(ref A ********** / ********** 3) for an amount of 1948.74, statement date 9 May 2016. This was settled 17 May 2016. To date, my sim in inactive(data is getting forfeited) as MTN and their useless consultants can not provide me a valid reason as to why the payment is not updated, even though i have sent them proof of invoice from a VVM consultant to say the funds were paid to MTN. I can never get through their legal department as their "call volumes are always high" and the one consultant who emailed me never responds to my emails(ref ********** 3). I wish to have this query resolved IMMEDIATELY so i can settle the balance of contract and move on to service providers who value their clients. If this matter is not resolved timeously i will name and shame each consultant i have ever been in contact with as i have every email and reference numbers for each call. This has been going on far too long and i have never had this issue with Vodacom, Cell C or Telkom as i currently use all there services on contract.</p>