MTN the Router to evil?!

Re MTN- did you know that they are linked to home affairs? How is that even a possibility? In this ******* country how can everyone have access to our fingerprints at home affairs?

I had to give my proof of address, fingerprints AND my access to a courier driver now in order to receive a router - And guess what They can’t verify my fingerprints (“offline??”) so he now has all my info and has left without giving me the router that is already weeks late and the wifi usage was also paid for ages ago as they insist on pro rata even though you wait weeks for delivery!

Try get a human to contact you to sort out this mess - impossible! Absolutely horrific how non existent MTN are after you have made payment!