1 reviews | Active since May 2015
MTN the most useless service provider in SA.
The thought that I used to work for these guys just makes me wanna shoot myself in the head, I think of all the clients I convinced that MTN is the best... I feel bad to have brought so many clients into missery. Ok dispite MTN's terrible internal service & cell network's subtle ****** towards employees, cell network is just as useless. How is it possible that you buy airtime, you send an sms and leave it like that only to check that the airtime is depleted whilst you have a lot of data? MTN airtime just disappears in thin air. The other day I had 36mb & R86 airtime, 5 minutes on Google & the balance was R0.00, out of bundle? Really. **** MTN & hope it falls. Not forgetting how I magically owe them R19k for some contract I had with them, MTN should go to hell.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Unfortunately the number *** has been deactivated and I can not call you on it. Please may you provide us with the cellphone number that you are querying and the date that the airtime disappeared on in order to assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Unfortunately the number *** has been deactivated and I can not call you on it. Please may you provide us with the cellphone number that you are querying and the date that the airtime disappeared on in order to assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***