1 reviews | Active since Dec 2021
THE BIGGEST ****MERS. I signed a 24Months contract with MTN and they continued debiting my account for months after the contract expired. When i called to cancel they told me i still owed money which i settled at the store. They suspended the sim card on the 9th of May but still debited my account on the 25th May for a sim card THEY SUSPENDED because "they loaded the data". I called them again today (29 May) to cancel the contract and they told me i will be put on 30days notice. I asked them to NOT load any data or airtime on the sim card within the notice period and the lady told me "If your payment date is within the notice period then we will be loading data and debiting your account" I am not only paying data for a sim card that is suspended, i am paying even after cancelling the contract.
To anyone who wanted to go into contract with MTN DONT!!! They will milk you dry and send threatening email while at it
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