TR
Tshegofatso R

1 reviews | Active since Sept 2021

10 May 2016, 06:51

MTN THE LOSER OF ALL NETWORKS

<div style="color: #222222; font-family: arial, sans-serif; font-size: small;">I'm a first time MTN user and I regret the move, at this point I am ready to cancel my contract. My phone got ****** a week after I took out the contract and I was told my insurance would reflect only after a month seven months later I am sitting with 4 reference numbers and every month there's a deduction from my account including INSURANCE but ZERO phone. I've been to South Gate , Campus Square and Midrand MTN's with no help just reference numbers used all platforms to complain, email, twitter,facebook dololo response. Your service is appaling and here I was excited as a recent graduate trying to build credit grateful that MTN gave me that chance but now I'd rather be without because clearly its a scheme to lure us in and have us stressed out!</div> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply18 May 2016, 06:39
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please assist us with the account details to assist with feedback.

Kind Regards,

Alice van der Merwe

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