1 reviews | Active since Jan 2014
MtN the grove Nelspruit has the badest customerservicein the world
<p>So its been 2 weeks now that no one has come back to or to assist me with sorting out my problem.</p> <p> </p> <p>Just show you what **** ServiceMTN give their customers. Their s staff that works for them steel from their clients and the client suffers only with MTN not to give ****.</p>
Good Day Tessa
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Please note that to dispute the decline on your Insurance application you may call MTN Insurance Call Centre on ********** 084 or forward a dispute letter to fax number ********** or email **********
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ: **********
Good Day Tessa
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Please note that to dispute the decline on your Insurance application you may call MTN Insurance Call Centre on ********** 084 or forward a dispute letter to fax number ********** or email **********
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ: **********
That is what you guys had been saying for the las 2 months.
No one is getting back to me.
I phoned 808 and spoke to a lady and told het my story. She saif i must take the papers with the ITC nr to MTN the grove and They must replace my phne
That is what you guys had been saying for the las 2 months.
No one is getting back to me.
I phoned 808 and spoke to a lady and told het my story. She saif i must take the papers with the ITC nr to MTN the grove and They must replace my phne