1 reviews | Active since Jan 2017
MTN the bully
<p>Contract expired in January 2016, despite giving MTN 30 days notice to cancel it they did not till February 2026 after fighting. A few months later I get an email from debt collectors that I owe MTN over R3,000. How is that possible when I canceled my contract and I received confirmation via email that the cancellataion was effected? I'm ofay the debt collector threatens my perfect credit record if I don't pay. I can't pay for a debt I don't owe. They can't even provide me with an itemized bill so I can see the calls they claim I made, after my contract was cancelled. Somebody fix this mess and I'm approaching the consumer protector about this. This is bullying!</p>
Good day Sifiso
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Best regards,
Good day Sifiso
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Best regards,
