MTN THE BIGGEST DISSAPPOINTMENT IN SA

Rating is actually less than Zero.

We have been trying to cancel an account, on a dec eased Estate. The call centre's staff is not qualified to take calls. We have sent numerous emails, trying to get the account changed to a pay as you go, but MTN is just not responding to any emails, instructions, and let's not discuss the call centre's staff's capabilities.

It is a disgrace, how these companies take your money whilst alive, but as soon as you pass away, there is zero assistance on the Estate's instructions.

MTN, train your call centre staff, and start responding to your emails! The complaints department is not even responding to our complaints. Think twice before you sign up for a contract with MTN