MTN the big ****mers.

MTN South Africa - on the 30th of June 2024, my number was "disconnected" by the network without my consent. After a great hustle, I managed to get reconnected by the 1st of July 2024. The problem was one, my R780 airtime wasn't there.

As I made numerous calls to the customer care center, one patient lady, Bistone Khumalo managed to listen to my query and did her own thorough investigation. She then logged my query to the relevant department. I was then given a reference number.

Initially I was told to wait for 24hrs for may query to be sorted.

After 24 hours, a nightmare began. One *********** consultant to the next one. Neliswa Gqesha, Okuhle Ngaleka, Asanele Nikelo and Zoleka Kodwana. They all thumbsuck and don't have solutions. Even their shift supervisors don't know what to do.

MTN has ****** me of airtime and they don't want to return it back.