MTN terrible service, not recommended

<p>I was contacted by MTN direct for a promotional contract offer. I negotiated with the salesperson for a TopUp contract, R110 airtime per month and 500mb of data per month. I received the phone, and two simcards. Before activating my sim, I asked the consultant if I can port my Vodacom number to this contract, they said that I should activate the sim, then go in to a MTN store, and speak to a consultant to port my number.</p> <p> </p> <p>I activated my sim and went to a MTN store, and was told that I can't port a number after the contract was activated. I then proceeded to RICA my new number, and RICA was offline twice, at two different stores. After completing RICA, I noticed that I didn't have a data bundle on this number, and after one day of use, there was only R78 airtime left.</p> <p>I phoned customer support, and they told me that I had gotten two different contracts, two sims with two different numbers, and that one had the airtime on, and one had the data on. Which is absolutely ridiculous, and I never agreed on two contracts. After being put through to different departments, I still haven't reached anyone who could help me with my situation. The service is terrible, and no one can assist me. I am currently still on hold trying to sort this out.</p> <p> </p> <p>This is my first time switching to MTN, and I would recommend not using MTN a mobile service provider</p>