MTN TERRIBLE SERVICE AND MANAGEMENT EVER!!!

<p>I will write here every chance i get so that guys can get the message to stay away from MTN!!</p> <p>I bought a new phone cash on the 9th Sept which within 3 days had a freezing problem and I took it back and Kyle the store manager said he will book if for system upgrade!</p> <p>a week later it came back with the same problem! Even worse now the camera was also not working!! He said he will book it for warranty assessment! I asked for the new phone as i was telling him the fault is theirs and I had hardly used the phone and therefore I deserved the new phone! he said he had to check whith his manager first! Days passed, weeks passed and now it is more than a month I have been waiting for the phone from MTN!! He is not responding to me calls, not answering my emails! I am not getting any kind of communication!!! my case now is with National Consumer Commission because of how MTN IS IGNORING AND LESS CARING ABOUT THE CUSTOMERS!!! This is the WORSE SERVICE I EVER HAD IN MY LIFE!!!! </p>