1 reviews | Active since Jun 2016
MTN Terrible Service and a bad attitude
A 1 start rating is undeserved.
I have been waiting a month for my new phone and still i don't have it.
when i get attitude from the guy in the store because i ask what i need to do and what i need to bring along to be able to get my new phone and he gives me some half hearted answers which results in me having to leave and come back 4 times and then looks at me like i am an unreasonable client for being upset. its not a trick question, you work at MTN you should be able to answer that.
a number port that is meant to take 2-24hrs, its 4 days later. the port was meant to be done 29 June. still no word or notification from them.
cant invoice the phone out until the number has been ported. so once it has been ported then my current phone stops working and i need to make a plan to get to the shop? what **** is that? i work during the week during work hours, just like you *********** bunch at MTN. which is exactly why i tried my utmost to set this up for the weekend.
