MTN terrible service

I called in to order a new computer contract on the 2 August 2021, By that afternoon I was notified that it was approved. I have now been trying for two weeks to get a response as to why it hasn't been delivered or why I haven't been contacted regarding it being delivered. Each time I call in I am pushed from pillar to post and told no one can help me but the person who did the order, and that they will have her contact me, it is two weeks later and I have called in about 6 times over the last two weeks with the same result, I cannot believe you treat any customer this way let alone one who has been loyal for nearly 20 years. If only the original agent can deal with something then the agent should have a direct line and that should be given to the customer when they call in. I am very annoyed, The computer contract I wanted I was told was out of stock so I took the lesser one and now I am still having issues. Someone needs to sort this out for me, and in your company as a whole, the last nearly year with MTN has been endless issues.

Regards Candice #WIN