MTN terrible service
<p>the customer service at MTN is so horrible i regret opening an account with them, they have been on my case to pay up my account and since i have done that they have failed to send me my paid up letter and to update my profile with Transunion. now im suffering because someone isnt doing their job.</p> <p> </p> <p>I have been waiting for a call back from their legal department for over a month now, Im really sick of waiting. i just want my credit profile to be updated</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
How long am i going to have to wait? its been over a month now. I just want a letter.
How long am i going to have to wait? its been over a month now. I just want a letter.