MTN Terrible Service

<p>I have a contract with MTN which i uprgraded in November 2015 after being a Nashua Mobile client as you are all aware that after Nashua Mobile company was closed down and all the clients that subcribes to MTN network were sent to MTN Service provider. I have been complaining and made a query about the amount that i was billed since December 2015 and i was told that i ve been paying for Nashua handset hardware fees. After that according to mu knowledge and the word that i was told when i upgraded i will be paying an amount of R285.00 each and every month, but to my suprised MTN continued to debit any amount of R354.00 each an every month. I logged calls to MTN Call Centre i was given references numbers of which that didnt help cause consultants told me they will escalate the problem because i was being overcharged and i was promised that they will call me back to refund me back the money. At the end of the month of April i was told that i was not going to pay any amount as they owed e money and the rest will be sent back to my banking account, but then to my suprised debit order went off my account but then a refund was made. Few days later i was told my account is in arrears with R0.00 and my line will be suspended, i contacted the call centre again and i was told on their records i dont owe any amount. Then i received another sms telling me that i owe and amount of R740.00 i asked the call centre again to tell me and breakdown what is this amount for that i owe , i was told that on their records i have logged a case they are still busy investigating. Again on the 30th of May a debit order of 714.00 went off my account and then again few days later another R714.00 was deducted to my account. I called the call centre again to find out what is going on and then i was told that it was a mistake but the money will be payed to my MTN account. I couldnt understand why it must be paid to MTN account instead of being refunded to my bank account, then i was advised to go to my bank to reverse it of which that is what i have done, but i still need clarity from MTN what is going on with my account why am i being billed these ridiculouse amount and i called the call centre to notify them that they my cancel the debit order as i will be paying cash the amount that i know that im suppose to pay as they are messing with muy line as we speak.</p>