JP
Jenna P

1 reviews | Active since Sept 2012

27 Sept 2016, 14:37

MTN terrible customer service again

<p>I was contacted by mtn customer service after issuing a complaint on hello Peter but I have not had any follow up regarding my bills or any resolution to this matter. I have continued to receive bills in excess of R2000 on a 3G card that has always cost me R90 a month even though my usage has stayed the same. Please can someone from MTN contact me urgently as this is really poor customer service. Your call center people are useless I have escalated the matter with no follow up and now again no follow up after being told I would have answers within 24 hours. I need to cancel this account I'm fed up.</p>

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