1 reviews | Active since Feb 2017
MTN - terrible customer service !
<p>I have been a loyal customer for more than 20 years and renewed two of my contracts with MTN last year June . The first month after new contact signed I was debited approx R700 more than contracted. They have agreed THEY MADE AN ERROR and have been promising to credit my account accordingly, however despite email them every week I am still been charged the incorrect amount! Most of my email are not rep**** to despite sending to the Branch Manager! I would really like to publish these mail to a business school as an example of "HOW NOT TO TREAT A CUSTOMER "</p>
Despite receiving correspondence from MTN after my original post assuring me that they have corrected my packages and that my account would be credited, I can confirm that today the incorrect amount has been debited from my account again – Please be warned MTN is the most *********** company I have every done business with – STAY AWAY !!!
Despite receiving correspondence from MTN after my original post assuring me that they have corrected my packages and that my account would be credited, I can confirm that today the incorrect amount has been debited from my account again – Please be warned MTN is the most *********** company I have every done business with – STAY AWAY !!!