MTN Terrible Customer Experience!!!

Terrible experience!!! Almost every engagement with MTN via the customer support centre, walk in store, email and online feels extremely frustrating and pathetic. Staff seem disengaged and disinterested to help customers. Feels like engaging with an ineffective government department. Packages are more suited to the company's benefit over the benefit of the customer. Almost never have stock of the phones they advertise. Cherry on the top they advertise a package price then tell me I can't take up the package and have to be forced into a zero data package because I am on the "old system". How are MTN's system issues, my concern as a customer? MTN keeps finding new and inventive ways to lower customer expectations. Abysmal!!!