rA
rudi A

1 reviews | Active since Apr 2013

17 Oct 2016, 06:37

Mtn terrible

<p>Save yourself from bad service and stay away from MTN. They said a refund is due after speaking to consultant and promised to e-mail details I have to hand over to relevant dept but no e-mail. This is not the first time information is promised but not sent through. Can I please just have the money back you stole from me for lack of service??? Stop beating around the bush. I can be here every 5 days to lay a complaint.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Oct 2016, 22:51
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the banking refund of R250.00 (including vat) has been logged, reference number: *** please allow +/-5 working days for this amount to reflect on your bank account.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,