EF
Estie F
1 reviews | Active since Jan 2014
14 Apr 2015, 12:19
MTN Termination Contract
Good day <br> Wenzile Masina<br> REQ:***<br> This has most definitely not been sorted out. If it was I would have the amount the I would have to pay to terminate the contract!!!!!!<br> <br> I DONT HAVE IT SO OBVIOUSLY MTN IS NOT EVEN ABLE TO LOAD THEIR SYSTEM CORRECT!!!<br> WHAT A JOKE THIS STUDIP SERVICE PROVIDER IS!! <br> <br> i AM STILL WAITING SINCE BEFORE LAST WEEK FOR THEM TO PHONE ME BACK!!<br>
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MTN South Africa's replyOfficial
28 Apr 2015, 10:04Hello ST54,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note the termination fees are as follows:
*** - Estimated ET fee for Xperia V
Handset = R4162.84 x 10 remaining months = R1734.51
+ Unbilled Invoice R248.00
+ Current Invoice R247.99
+ 1 month's subscription R247.99
Total = R2478.49
*** - Estimated ET fee for Xperia M
Handset = R 2205.08 x 10 remaining months = R918.78
+ Unbilled invoice R228.99
+ Current Invoice R229.00
+ 1 month's subscription R229.00
Total = R1605.77
We trust that all is now in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note the termination fees are as follows:
*** - Estimated ET fee for Xperia V
Handset = R4162.84 x 10 remaining months = R1734.51
+ Unbilled Invoice R248.00
+ Current Invoice R247.99
+ 1 month's subscription R247.99
Total = R2478.49
*** - Estimated ET fee for Xperia M
Handset = R 2205.08 x 10 remaining months = R918.78
+ Unbilled invoice R228.99
+ Current Invoice R229.00
+ 1 month's subscription R229.00
Total = R1605.77
We trust that all is now in order.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply28 Apr 2015, 10:04
Official
Hello ST54,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note the termination fees are as follows:
*** - Estimated ET fee for Xperia V
Handset = R4162.84 x 10 remaining months = R1734.51
+ Unbilled Invoice R248.00
+ Current Invoice R247.99
+ 1 month's subscription R247.99
Total = R2478.49
*** - Estimated ET fee for Xperia M
Handset = R 2205.08 x 10 remaining months = R918.78
+ Unbilled invoice R228.99
+ Current Invoice R229.00
+ 1 month's subscription R229.00
Total = R1605.77
We trust that all is now in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note the termination fees are as follows:
*** - Estimated ET fee for Xperia V
Handset = R4162.84 x 10 remaining months = R1734.51
+ Unbilled Invoice R248.00
+ Current Invoice R247.99
+ 1 month's subscription R247.99
Total = R2478.49
*** - Estimated ET fee for Xperia M
Handset = R 2205.08 x 10 remaining months = R918.78
+ Unbilled invoice R228.99
+ Current Invoice R229.00
+ 1 month's subscription R229.00
Total = R1605.77
We trust that all is now in order.
Regards
Mary
REQ:***
Best regards,