MTN technical stuff-up!
<p>Yesterday (18/08/2016), my cellular number somehow changed which means I cant receive any calls, do any banking or buy prepaid electricity. The useless call centre cant help me until Monday because its a business contract? How do I claim for loss of business income? Time to jump ship before it sinks!</p>
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MTN South Africa's replyOfficial
22 Aug 2016, 16:20Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter was investigated and resolved by our support team, reference number: ********** 2930.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
MTN South Africa's reply22 Aug 2016, 16:20
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter was investigated and resolved by our support team, reference number: ********** 2930.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,