NH
Natalie H
1 reviews | Active since Nov 2015
19 Aug 2016, 18:31
MTN technical glitch
<p>MTN is my cellular provider. For over 24 hours was I unable to receive, make calls or send texts. I am still unable to receive calls and, when I now make calls, my number is reflected as a different number. This has had a negative impact on business. </p>
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MTN South Africa's replyOfficial
22 Aug 2016, 15:27Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter was investigated and resolved by our support team.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
MTN South Africa's reply22 Aug 2016, 15:27
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter was investigated and resolved by our support team.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,