CM
Charles M
1 reviews | Active since May 2015
14 May 2015, 11:33
MTN taking my airtime 4 nothing n sharing contacts
Each and very month i receive R100.00 airtime as part of my contract top up, the sad part is i get not to use it as they (MTN) deduct some every week or maybe every day-or every hour. <br> <br> I am aslo suspecting that i am sharing my numbers with someone else, i cant register for telephone banking, at the bank they told me that my numbers are already in use. i receive calls from people looking for the guy i think we share numbers, i receive transaction sms, yet MTN says it is impossible \my system doesn't have that info
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello charles***,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
MTN South Africa's reply02 May 2023, 21:58
Official
Hello charles***,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.