JO
Jolene O

1 reviews | Active since Mar 2016

01 Dec 2018, 09:12

MTN: taking money without concent

Mtn is by far the worst service provider. And *****ING money to boot. Adding things to your contract and not removing items as they please and when you query theys say sorry can’t gelp you, you have to phone in again and speak to someone else. Activating without concent is a serious offense, yet they clearly don’t care. I would only recommend mtn to someone who likes no service, and less money in their account every month.

0
Replies (2)
MTN South Africa
MTN South Africa's reply03 Dec 2018, 11:31
Official
Good day 
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 

Warm Regards 
Sizwe Schoeman Complaints Management team 

Best regards,

JO
Jolene O's update12 Dec 2018, 20:43
Reviewer Update
Still no feedback. No response to my 3 complaint emails requesting a response. Pathetic!