JO
Jolene O
1 reviews | Active since Mar 2016
01 Dec 2018, 09:12
MTN: taking money without concent
Mtn is by far the worst service provider. And *****ING money to boot. Adding things to your contract and not removing items as they please and when you query theys say sorry can’t gelp you, you have to phone in again and speak to someone else. Activating without concent is a serious offense, yet they clearly don’t care. I would only recommend mtn to someone who likes no service, and less money in their account every month.
Helpful (0)
Replies (2)0
Replies (2)MTN South Africa's replyOfficial
03 Dec 2018, 11:31Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply03 Dec 2018, 11:31
Official
Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
JO
Jolene O's updateReviewer Update
12 Dec 2018, 20:43Still no feedback. No response to my 3 complaint emails requesting a response. Pathetic!
JO
Jolene O's update12 Dec 2018, 20:43
Reviewer Update
Still no feedback. No response to my 3 complaint emails requesting a response. Pathetic!
