MTN! TAKING MONEY AND NOT PROVIDING SERVICE.

This will be my THIRD review as I have come to this point once again... truly unhappy with MTN after my first issue was not resolved.

I contacted MTN about not recieveing data or minutes and after much arguement i was given 10gb which i was charged for...

I have been an MTN prepaid customer for over 14 years. My contracts were with Cellc and i must say I had no issues!

I have requested my contract numerous of times, I have made numerous quires upon this matter with no feedback not even a phone call to say we are looking into it... I would like to cancel this contract as MTN is in breach of contract and the service i have received is appalling... I have a contract with Cell C and to date have no issues that I even signed another contract for data as MTN is useless with helping with my data issues. I have better offers from Vodacom offering me a better package deal at bettering the price with a device I want. MTN has numerous complaints and till today have not resolved issues with clients.

MTN responds to the above that I would have the contract in 24hrs and it still hasn't happened. I still haven't received my minutes..... I am due for an uprgade I am so concerned about doing this.... as I have gotten no joy... I have approaced Telkom and Vodacom to better the deal that MTN is currently giving me and they have glady assisted!!!!!