MTN- TAKES YOUR MONEY

I am FED UP with the service that I am receiving from MTN. My contrat ended in December 2022 already. Since then I took a month to month bundle top up package. I only pay R147 per month for my Data and Airtime. EVERY WEEK I receive a sms stating that I owe them money for my contract and then they disconnect my cellphone. MTN owes me credit of R1789.97 which has been send for approval on the 10th of August already. I AM STILL WAITING ON FEEDBACK FROM THE BILLINGS DEPARTMENT. Spoke to Virqueline who gave me this information.

THIS IS THE WORSE SERVICE EVER!!!!

I DO NOT KNOW WHAT TO DO ANYMORE. The only awnser that I get from them is that they can see they are wrong but they are waiting on feedback.