fF
francoisroux F
1 reviews | Active since Jul 2016
01 Jul 2016, 09:02
MTN takes more than a month to fix business client's phone
<p>Hi MTN,<br />I have a work cellphone contract with MTN that was given to me by my place of work. I recently upgraded the phone to a Samsung S6 Edge. Just over 2 months after upgrading the phone started behaving strangely and got so bad that is was unusable.</p> <p>I had the phone sent in at the end of May for fixing and still haven't received it back. Our company holds quite a few contracts with MTN, and I can't believe that it can take more than a month to have a phone fixed for a business client.</p> <p>We aren't getting any feedback regarding what is wrong with the phone or why it hasn't been fixed yet.</p> <p>Can you please contatc me so I can give you the details and get this sorted out!</p>
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