MTN TAKES AIRTIME WITHOUT CONSENT OR KNOWLEDGE

I would just like to express my disgust towards MTN. This morning I received an SMS stating that my renewal for MTN Gamers Plus has been renewed at R 3.03 per day. This apparently has been going on since 07 August 2018 WITHOUT MY KNOWLEDGE. When I phoned their “135” customer service number, I was told that it was not part of MTN. When going to their website, it is all over their page!!! Now can someone at MTN please explain how I was subscribed without my knowledge???? Please show me proof that I consented to this. You have used up my airtime and I now would like to have all of it refunded to me with immediate effect. I did a search on this specific issue and I see that I am not the only person who has complained about this subscription been done without consent. THIS IS *****!!!!!!!! How much money (Airtime), is been ****** without people even realizing it. I hope that this letter reaches the ombudsman so that they can also investigate this matter. This must stop. It is too easy for subscriptions to be entered into without people’s knowledge!!!! MTN, you are starting to lose credibility amongst your customers and I think it is time that you start paying attention to them. Don’t ignore their complaints and start looking into how they are being subscribed to your MTN Gamers + without their authorisation!!!!!!!!!! If this matter does not get sorted out within the next 48 hours, I will have to take further action on this issue.