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lindi.ngidi lindi.ngidi

1 reviews | Active since Oct 2016

29 Dec 2021, 09:58

MTN take ownership and control of Mondo failures- protect your clients

MTN we are struggling with Mondo take control. We order online via your website and should not be subjected to this pathetic service by Mondo. I have no deal with them. I am your client...

Akhona Nxumalo dropped my call asking to speak to a manager to just access the system and drop the order so the store can continue because you failed. I dialed again with my own airtime which I'll make sure you compensate, Samke dropped my call as well. We are customers not your fools. The failure is on your end, you fail to take the correct step to fix this.

Mondo-MTN systems have been down conveniently since the 6th of December 2021. My son's birthday present is a month delayed because of pathetic inconsiderate people who do not treat customers fairly.

No one is taking accountability, I did not apply for a contract via Mondo. I did an online order via Mondo which was approved and they failed to deliver. Now I'm making the call being given the run around for 24 days.

Who will resolve this

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