CS
Chris S
1 reviews | Active since Jan 2020
28 Jul 2020, 18:46
MTN take no responsibility for *****
I was subject of a ***** - was conned into transferring airtime. I tried to call MTN and there is absolutely no way you can actually speak to a person to report a *****. I have been a customer for 25 years and spent hundreds of thousands of rands with MTN and feel like I am being treated like ****. Was told to tweet MTN and then got a reply basically saying that MTN take no responsibility. Completely different to the credit card companies who repay ***** every time. I am seriously thinking of moving to a better network.
Helpful (0)
Replies (1)0
Replies (1)CS
Chris S's updateReviewer Update
28 Jul 2020, 19:47I am now getting seriously upset with MTN. They now tell me I have to log off their MTN and MyMTN apps to end the ********** session - but there is no way to log off the MyMTN app!! And how did the ********* access my account in the first place. I am being made to pay for the ******* MTN system that allows this to happen. I still cannot speak to a human only tweet one which is ridiculous - they barely speak English, terrible grammar and syntax and what they tweet makes no sense. They also won’t tell me when I will be credited the ****** airtime. Just no reply to that question. MTN you really suck - I am moving.
CS
Chris S's update28 Jul 2020, 19:47
Reviewer Update
I am now getting seriously upset with MTN. They now tell me I have to log off their MTN and MyMTN apps to end the ********** session - but there is no way to log off the MyMTN app!! And how did the ********* access my account in the first place. I am being made to pay for the ******* MTN system that allows this to happen. I still cannot speak to a human only tweet one which is ridiculous - they barely speak English, terrible grammar and syntax and what they tweet makes no sense. They also won’t tell me when I will be credited the ****** airtime. Just no reply to that question. MTN you really suck - I am moving.