FD
Francois D
1 reviews | Active since Dec 2014
02 Feb 2015, 16:36
MTN Tablet order
I app**** on a contract for a tablet at MTN. They promised me credit check turnaround time is 24hours. Its already 3 days passed and I am still waiting. All they can say is they waiting as well. Bad service on promises made but cannot deliver. I am a loyal customer with 2 cell phone contracts and USB modem contract for years now. Maybe its time to change. Can someone at MTN sort out this delay.<br>
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MTN South Africa's replyOfficial
12 Feb 2015, 14:29Hello dragnef,
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. Rest assured it was not our intention to dissatisfy you in any way.
Our records show that an upgrade activation was processed on the 04/02/2015 for a tablet.
We trust you find this in order
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. Rest assured it was not our intention to dissatisfy you in any way.
Our records show that an upgrade activation was processed on the 04/02/2015 for a tablet.
We trust you find this in order
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply12 Feb 2015, 14:29
Official
Hello dragnef,
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. Rest assured it was not our intention to dissatisfy you in any way.
Our records show that an upgrade activation was processed on the 04/02/2015 for a tablet.
We trust you find this in order
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. Rest assured it was not our intention to dissatisfy you in any way.
Our records show that an upgrade activation was processed on the 04/02/2015 for a tablet.
We trust you find this in order
Regards,
Ebbedene
REQ:***
Best regards,