MTN Systems being down.

The King report made a couple of vital changes to the way companies do business esp if they listed. <br> <br> MTN is not getting close to the guidelines. <br> <br> The USSD system ME2U has been down from the Cricket worldcup SA final game untill as recent as Friday night before the long weekend. <br> <br> The problem raises my corncern in MTN as a listed company. A basic IT system that is not available to clients for hours on end. <br> <br> Neither the call centre or the other call logging access ponts have paid any form of attention or offered any explanation, I am a self employed IT specialist and have been battling transferring funds to my datacard when required to do work. <br> <br> NONE OF MY calls logged has been followed up. And I have become just as arrogant with them. I still challenge their Customer strategy and retention methods as well as something as basic as their satisfaction survey. <br> <br> The board and the MD, senior management and client focus staff need a proper info session from their auditing company and risk management team. If me as a client pick up negligence and ignorance from them on their listing status, then something is wrong. <br> <br> USSD and Me2U has been down in april. 8 times for hours.