MTN systems a BIG ISSUE

<p>I'm writing this complaint in desparation. I have a MTN contract where a get a number of Rand each month to be used. I received a SMS this week that I have no money on my phone left. I dialed *162# the number that was given to me by MTN to check my funds, I had more than R700 on the phone. I called 808 only to be told that I don't have any money left, in fact I have already exceeded my bill with R100. Which is impossible as I don't even use that much every month. I went to the store they told me I have R650 left on my phone. Called 808 again and was told that the store is wrong. I'm very confused as to what is going on! Nobody on 808 can assist me, it is unacceptable! Earlier this year I had to pay R8000 on another line because MTN never inforced the block I put on the lines. They have no idea what the hell they are doing! I'm due for an upgrade on both lines and at this point in time I don't want to continue doing business with MTN</p>