MS
Morag S
1 reviews | Active since Jul 2012
27 May 2015, 10:47
MTN Suspended my phone
MTN have suspended my phone as they claim I have exceeded my billing amount. After checking in store on my account it turns out their billing system is not updating and is still reflecting last months invoiced amount - which has been PAID. I run my business from my phone - I hope Cell C is still offering their MOVE offer.
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Replies (1)
MTN South Africa's replyOfficial
04 Jun 2015, 11:13Hello UnhappyFlier,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records, the barring on the line has already been removed. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records, the barring on the line has already been removed. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply04 Jun 2015, 11:13
Official
Hello UnhappyFlier,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records, the barring on the line has already been removed. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records, the barring on the line has already been removed. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***